Kim Scott – Tackle the Hard Conversations With Radical Candor

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Tackle the Hard Conversations With Radical Candor , Kim Scott – Tackle the Hard Conversations With Radical Candor download

Kim Scott – Tackle the Hard Conversations With Radical Candor

Kim Scott
Transform your teams and tackle tough conversations with bestselling author Kim Scott. In this session, you’ll use her Radical Candor method to give and solicit feedback, cultivate an inclusive culture, and empower others with your honesty.

10 tools for game-changing feedback
Level up your skills with step-by-step guidance on projects to achieve learnings you’re proud of.

Flexible curriculum
We break down the class into manageable activities to do at your own pace.

All levels
This session is approachable for beginners and has advanced techniques for the more experienced.

Unlock new skills with a structured curriculum

Section 1 Introduction

Section 2 Understand Radical Candor

Section 3 Ask for and Receive Feedback

Section 4 Offer Powerful Praise

Section 5 Give Criticism Effectively

Section 6 Gauge How Your Feedback Lands

Section 7 Put Radical Candor to Work

Skills you will learn

Learn the Framework

• Understand what Radical Candor® is
• Understand what Radical Candor is not
• Know where, why, and how it applies
• Navigate the framework’s four quadrants
• Create your go-to question

Cultivate a Candid Culture

• Create the optimal conditions
• Prevent backstabbing
• Weed out bias, prejudice, and bullying
• Launch “speak truth to power” meetings
• Use stories to build a shared vocabulary

Give and Get Powerful Feedback

• Start soliciting feedback—the right way
• Identify and reward candor
• Receive practice tools for giving praise
• Get practice tools for giving criticism
• Gauge how your feedback lands

Explore the full curriculum

My Activities

Introduction
Kim introduces herself and provides an overview of what you’ll do: Learn the Radical Candor® method for getting and giving transformational feedback.

1. Meet Your Instructor: Kim Scott
   Meet Kim Scott—the thought leader on a mission to rid the world of bad bosses—and learn how she developed the Radical Candor® framework. She’ll provide an overview of what you’ll accomplish during her session and share how you can start putting Radical Candor into practice right away.

Understand Radical Candor
Navigate the four quadrants of Radical Candor and learn why this framework can improve your interactions in any relationship, at work or at home.

1. What Is Radical Candor®?
   Kim explains what the Radical Candor method is and why it’s valuable in any relationship—at work and at home. The first step in your journey is understanding where you are. Complete the self-assessment from Kim to get started. (You’ll find one at the top of each section.) And don’t miss the PDF of the Radical Candor framework, which you can download and refer to throughout the class.
2. The 4 Quadrants in Action
   In a demonstration with Lele and Roberto, Kim shows you how to use the four quadrants and two axes of Radical Candor to analyze feedback.
3. Why, Where, and How to Give Radical Candor
   Listen to Kim’s real-life accounts on the value of candid criticism and why it’s your job to give radically candid feedback. Discover how “protective hesitation” can hold you back.
4. Radical Candor Stories
   Kim shares stories of Radical Candor in action and provides a checklist you can use to understand and embrace the Radical Candor method.

Ask for and Receive Feedback
Walk through Kim’s methodical approach to providing and receiving feedback, including how to identify and reward candor in the workplace and beyond.

1. How to Ask For Feedback
   Learn why asking for feedback is critical to your success. Then customize Kim’s favorite go-to question to your own voice—and use it to start inviting honest, open-ended, and transformational feedback from others.
2. Share Your Plan
   Create and share a plan for putting your go-to question to work—and then put your plan into action.
3. Listen to the Feedback
   Kim walks you through her tips for receiving feedback effectively, starting with the way you hear it.
4. Reward Candor
   Learn techniques for rewarding the candor you receive and dive into Kim’s illustrations of how those techniques work in different situations.
5. Practice Asking for Feedback
   Observe instances of solicited feedback—and remember to apply what you’ve learned about asking for feedback.
6. Assignment: Make the Ask
   Let’s learn by doing—and learn from one another! Use your go-to question for soliciting feedback, then share stories of your experience with your peers.
7. Radical Candor Advice Column
   Think about how you’d answer this question from a fellow MasterClass member. Get Kim’s take and see how it lines up with all you’ve learned about the Radical Candor method.

Offer Powerful Praise
Explore Kim’s tools for giving praise and learn how to use them in your day-to-day interactions.

1. HIP and CORN for Feedback
   Now that you’ve learned Kim’s strategies for receiving feedback, it’s time to learn how to give praise! Using an image guide, learn how Kim uses two critical acronyms—HIP and CORN—to give praise effectively.
2. Common Mistakes When Giving Praise
   Using role-play, Kim demonstrates two paths for giving praise: one that is ideal and another that needs improvement. She also shares a checklist you can use for giving effective praise.
3. How Did Your Praise Go?
   Reflect on how your experience giving praise unfolded and submit your thoughts to your peers.
4. Give Feedback
   Explore your peers’ reflections and provide feedback on their experiences.
5. Radical Candor Advice Column
   Kim shares a question from a fellow member. Take a moment to consider their issue and then hear Kim’s thoughts on how Radical Candor can help.

Give Criticism Effectively
Apply the same tools you learned for giving praise to provide criticism through a caring lens. Learn how to identify the real problem when bias, prejudice, and bullying creep in masked as feedback.

1. HIP and CORN for Criticism
   Giving criticism doesn’t have to hurt—but bottling it up can. Kim breaks down the long-term effects of avoiding criticism and shares methods for improving criticism. Learn how to apply HIP and CORN to make your criticism valuable and transformational.
2. Criticism, Correction, and Debate at Work
   Kim discusses the differences between criticism, correction, and debate while demonstrating their distinctions with personal examples.
3. Practice Giving Criticism
   Kim walks you through two scenarios in which criticism is delivered—including one that could use improvement—and asks for your suggestions. Then it’s your turn! Use Kim’s checklist in the Guides to help you offer effective criticism. Don’t forget to submit a reflection on how your process of giving criticism went.
4. How Did Your Criticism Go?
   Reflect on how it felt to provide criticism and submit your thoughts to your peers.
5. Give Feedback
   Explore your peers’ reflections and provide feedback on their experiences.
6. Radical Candor Advice Column
   Kim shares another question from a MasterClass member. Take a moment to consider it and then hear her perspective to view the situation through a radically candid lens.

Gauge How Your Feedback Lands
Everyone interprets feedback differently. Discover how to understand and respond to varying reactions when giving feedback.

1. The Listener’s Ear
   Learn why feedback is measured at the listener’s ear—and how you can build a process of constant improvement, including identifying and weeding out bias.
2. Feedback Tips: If They Seem Sad…
   Kim teaches you what to do in a feedback situation when the receiver becomes sad.
3. Feedback Tips: If They Seem Mad…
   Kim teaches you what to do in a feedback situation when the receiver gets angry.
4. Feedback Tips: If They Are Not Listening…
   Kim teaches you what to do in a feedback situation when the receiver isn’t listening.
5. 4 Quadrants, 1 Conversation
   More often than you might guess, you’ll find yourself in all four quadrants of Radical Candor in a single conversation. Discover how it can happen, and how to navigate such a situation in a real-life scenario. Then check out the linked Guide before you write your own evaluation of feedback you’ve given in the past and how it was received. Make a note of what you’d do differently now that you have an understanding of the Radical Candor framework.
6. Assignment: Gauge the Landing
   Reflect on how feedback you’ve given in the past has been received—and identify how the Radical Candor tools you’ve learned could have improved those interactions.
7. Give Feedback
   Read your peers’ reflections and share your feedback.
8. Radical Candor Advice Column
   Take a moment to consider their issue and then hear Kim’s thoughts on how Radical Candor could help.

Put Radical Candor to Work
With Kim’s approach, you can create a culture of candor that highlights the importance of storytelling and speaking truth to power.

1. Create a Culture of Radical Candor
   Learn what steps you need to take—in addition to effectively giving and receiving feedback—to create a candid culture.
2. Prevent Backstabbing at Work
   Kim teaches you how to cultivate a culture that prioritizes growth and inhibits backstabbing.
3. “Speak Truth to Power” Meeting
   Kim explains what “speak truth to power” meetings are and teaches a step-by-step process for gathering and delivering feedback for managers.
4. Use Storytelling to Encourage Radical Candor
   Learn about the importance of storytelling and explore how it can help you create a shared vocabulary and manage expectations.
5. Use Storytelling to Encourage Radical Candor
   Learn about the importance of storytelling and explore how it can help you create a shared vocabulary and manage expectations.
6. Assignment: What’s Your Story?
   It’s time to share! Consider which behaviors you exhibit most often, then write your story and record a video telling us about a time you landed in that quadrant. Upload your video online and share a viewable link below.
7. Radical Candor Advice Column
   Kim shares another question from the class. Take a moment to consider it and then hear her perspective.

Projects from this Session

• Understand Radical Candor
• Ask for and Receive Feedback
• Give Powerful Praise
• Give Effective Feedback
• Gauge How Your Feedback Lands
• Cultivate a Candid Culture

Meet your instructor
Former CEO coach Kim Scott’s breakthrough approach helped forward-thinking leaders across the globe use directness to drive success. Now the bestselling author is teaching you her acclaimed Radical Candor® framework for giving and getting game-changing feedback, tackling tough conversations, and cultivating an inclusive culture.

Commonly Asked Questions:

1. Business Model Innovation: Acknowledge the reality of a legitimate enterprise! Our approach involves the coordination of a collective purchase, in which the costs are shared among the participants. We utilize this cash to acquire renowned courses from sale pages and make them accessible to individuals with restricted financial resources. Our clients appreciate the affordability and accessibility we provide, despite the authors’ concerns.
2. Tackle the Hard Conversations With Radical Candor Course

• There are no scheduled coaching calls or sessions with the author.
• Access to the author’s private Facebook group or web portal is not permitted.
• No access to the author’s private membership forum.
• There is no direct email support available from the author or their team.